Real Homes, Real Inspiration: Dive into our Customer Gallery for authentic design ideas.
Frequently Asked Questions
1. Do you offer free delivery?
Yes, we offer free delivery on orders over £300 anywhere in the UK.
2. Where do you deliver?
We deliver our furniture across the entire UK.
3. Can I visit your showroom?
Absolutely! Drop by our store at 36 Wembley Hill Road, HA9 8FJ to view our range of furniture in person.
4. How do I place an order?
You can easily place an order on our website by browsing our catalog, selecting your desired item, and proceeding to checkout.
5. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 12 hours of purchase. Contact our customer service team as soon as possible for assistance.
6. How long does delivery take?
Delivery times vary based on your location and the product. Typically, it takes 3-5 business days.
7. How do I initiate a return?
To initiate a return, contact our customer service team with your order number and reason for return. We’ll guide you through the process.
8. When will I receive my refund?
Refunds are processed within 5-7 business days of receiving the returned item.
9. What is your return policy?
We offer a 14-day return policy. If you’re not satisfied with your purchase, please contact us within 14 days of delivery to initiate a return.
10. What payment options are available with Klarna?
We accept Klarna, which allows you to shop now and pay later with flexible installment options. It's a secure and convenient way to manage your payments.
11. Can I use Clearpay for my purchase?
Yes, we accept payments through Clearpay, enabling you to split your payment into four interest-free installments.
12. Are there any discounts or offers?
We regularly have exclusive offers and discounts. Stay updated by following our social media pages or visiting our website.
13. Are your furniture items easy to assemble?
Yes, most of our products come with detailed assembly instructions and tools required for a hassle-free setup.
